We are happy to answer any questions you have about any product's fit, fabric, color, design or availability. Click on the "ask a question" button on any product page to easily and quickly send us an email about any item. You can also chat with us by clicking on the live help online button on the top of any page. If we are offline, you can click on the box to send us a message.
You can also email us at support@alight.com or call us at 516-367-1095 Monday - Friday 9:30AM-6PM EST. If an item is sold out in the size and color you want, we can tell you if more is on order. If the item is being reordered, we can email you when it is available again. If the item is not coming in again, we will be glad to recommend some options. Sale items are rarely restocked.
You can easily use our zoom feature by scrolling your mouse over the item to view an enlarged section of an item. Click on the larger view link to see a bigger picture of the item.
There are no uniform sizing standards in the apparel industry. Sizes, shapes and fits will vary from brand to brand. We include a size chart for many brands. Measurements for many items are in our product descriptions. When a bust or waist measurement is listed for one size, you can determine the measurements for other sizes by adding 2 inches per size to the number listed. For example, if a bust measures 38" on a size 1x, the 2x will be 40" and the 3x will be 42". Lengths are generally consistent across a size range. If a size 14 item has a length of 31", it is likely that the size 26 will also have a 31" length.
A great way to shop the site is by using our refine your search or our search by size feature. You can access the size search feature by clicking on your size in the size menu located at the upper right of any page. You can also access this feature from any main category page. You will only see the items in stock for immediate delivery in your size. Items that are not available in your size will not be displayed.
Trying to find an item you just looked at? Click on the "recently viewed" button on the navigation bar for a list of the items you recently looked at.
