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shipping guidelines

alight's free shipping requires a minimum purchase of $100 and applies to United States standard ground shipping in the Continental US only. Priority, 2-Day Air, and International orders are not eligible for free shipping.

alight ships worldwide! We ship most orders from our St. Louis, MO warehouse.
International shipping rates are based on the total dollar amount of your order. 
The 2-Day Air shipping option is not available to PO Boxes, APO or FPO addresses. 2-Day Air shipments can be made to US territories, Hawaii or Alaska. Please contact us for a shipping price.

Overnight delivery is available. Please call us at 516-367-1095 or chat with us online to inquire about the rates. Orders shipping to an address that is different from the billing address may be delayed while they are manually reviewed.

Standard Shipping Guide

United States

Flat rate shipping on continental standard ground service
6-9 business days. Standard ground service to AK, HI, US territories or APO/FPO addresses can take up to 20 days.
Continental US rates:

  • orders under $100.00 = $8.49 flat rate
  • orders $100.00 and above = SHIPPING IS FREE!  

AK, HI and all US territories:

  • $0.00-50.00 = $11.99
  • $50.01-75.00 = $12.99
  • $75.01-100.00 = $15.99
  • $100.01-150.00 = $17.99
  • $150.01-200.00 = $18.99
  • $200.01-300.00 = $19.99
  • $300.01-400.00 = $21.99
  • over $400.00 = $27.99

Priority US shipping

Generally arrives within 3-6 business days to most areas in the Continental US. Business days are Monday-Friday with holidays excluded. Credit card approval and/or address verification must be completed in our system prior to Noon EST in order for the package to ship the same day. Orders received after Noon EST will ship the next business day.
Orders ship via USPS or UPS for the 48 Continental States:

  • orders under $99.99 = $11.99 flat rate
  • orders $100.00 and above = $16.99 flat rate 
     

2-Day Air   
UPS will deliver your order in 2 business days (the order must be placed by Noon EST). Business days are Monday-Friday with holidays excluded. Credit card approval and/or address verification must be completed in our system prior to Noon EST in order for the package to ship the same day. Orders received after Noon EST will ship the next business day.

Examples: Order is received on Monday at 9:00 AM EST. Package will arrive on Wednesday. Order is received on Thursday at 1:30 PM. Package will ship on Friday and arrive on Tuesday.

Please note that evening and party dresses can be shipped via 2 day air. However the order may not ship for 1-2 days from the date the order is approved. Due to the heavier weight and larger box size used for evening/party dresses and twin sets, a $10 fee, per item, will be added to the shipping total.

The 2-Day Air shipping option is not available to PO Boxes, APO or FPO addresses. 2-Day Air shipments can be made to US territories, Hawaii, or Alaska. Please contact us for a shipping price.

Cost is $18.50 for the 1st item in your order plus   
$1.25 for each additional item

a $10 fee will be added for evening dresses from the designers listed above.

Canada*

Canada Standard
7-14 business days. Expedited delivery is available. Please contact us for a shipping price. An additional $10 will be charged for each Evening dress shipped to Canada due to weight of the items.

  • $17.95 for the 1st item in your order plus 
  • $1.50 for each additional item

Please note that evening and party dresses can be shipped to Canada. Due to the heavier weight and larger box size used for evening/party dresses and twin sets, a $10 fee, per item, will be added to the shipping total.


Please read below for further information regarding Canadian customs.


International Shipping*

International shipping is calculated based on the total dollar amount of the order.
 1-3 weeks for delivery. Expedited delivery is available. Please contact us for a shipping price.

  • $0-100 = $30.00
  • $101-200 = $40.00
  • $201-300 = $50.00
  • $301-400 = $60.00
  • over $401 = $70.00
  • over $800 = $80.00
  • over $1200 = $100.00
  • over $1500 = $120.00

Currency Conversion:

* For international orders, there may be duties and taxes imposed within your country on orders from the US. Our shipping costs do not include these taxes or duties (if any). Check with your local Customs Office for those charges. alight does not collect duty and taxes to Canada. Sometimes these fees are paid by the customer directly to the delivery carrier at the time of delivery. Our shipping charge does not include brokerage fees. We have shipped orders worldwide for over 15 years. The vast majority of orders arrive within the time frame listed above. Occasionally orders can be delayed for reasons beyond our control. The delivery time frame listed is not guaranteed. All our pricing and shipping charges are in U.S. funds.

You may receive multiple boxes if you ordered from multiple brands - however, you are only charged one shipping charge no matter how many boxes it takes to ship you order!

Most orders are shipped within 24 hours of order placement. This applies only to orders shipped in the USA. An International order generally ships within 3 days from the date the order is placed.

All shipping, handling and credit card transaction fees that we incur on refused or cancelled orders are non-refundable.

If you have any questions call us at 516-367-1095 or chat with us online, 9:30AM - 5:30PM Eastern Standard Time Monday- Friday.


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