When Centrica, an international energy and services organisation headquartered in the United Kingdom came to Alight Solutions in 2006, they were looking for a globally cohesive, full-scale HR transformation. Alight Solutions initially provided HR services including a fully managed payroll service for Centrica in the United Kingdom. In 2012 they decommissioned myHR and implemented HRonline, their own self service front end for SAP. The scope was increased in 2014 to incorporate their United States and Canadian employee populations, and SAP Payroll rolled out in North America at the start of 2015.
At this time, Centrica was using two separate instances of SAP, one in the United Kingdom and one in North America. As they began to truly globalise their organisation, the disconnected HR systems, and related costs led to frustrations amongst the leadership team and Centrica made the decision to move to Workday as their core HR platform. Joint discovery sessions were held between Centrica and Alight Solutions, driving global process standardisation and harmonisation.