As employers begin preparing for open enrollment during COVID-19, many organizations are facing the unprecedented challenge of how to educate and engage employees with their benefits options from afar. While communication has always been an important component of a successful open enrollment, the ability to effectively communicate with your people this year will be more important – and challenging – than ever.
Here are five communication tips every organization should consider as they build out their 2021 open enrollment strategy in the midst of COVID-19.