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How to maximise the ROI of HR


Organisations are not maximising value from their people investments.

HR is a critical part of any organisation. But in some cases, the systems and services provided can be viewed as a cost rather than an added value, especially when HR programs are underutilised.


Align your investments to key outcomes that HR can drive.

Find the right investments and programs that will have the highest impact to your employees and your bottom line.

Measuring the value of your HR investments


of companies require financial justification on projects >$50,000 (Source: IDC)

In the push for new technology and programs to ensure organisations attract and retain talent while optimising costs, HR departments must be able to measure the value of their investments.

But how do you measure the return on investment (ROI) of a new Human Capital Management (HCM) system or wellbeing program? And why does ROI matter? Let’s take a look.

Nearly 50% of employees in the US are making the wrong or poor healthcare choices, 60% of employees will not be able to retire when they plan to, and over 64% are looking to leave. (Alight Workforce Mindset Study, 2021)

Developing the business case

Clients who have implemented multiple solutions from Alight have experienced:


higher employee satisfaction
Source: 1 service to 3 service client analysis


increase in perceived value of benefits
Source: a large high-tech client, 72% to 82%


lower employee turnover rate
Source: 1 service to 3 service client analysis

Mature HR organisations spend 1.5x more effort on measuring the ROI of HR initiatives and implementing corrective actions.

Prove and improve your HR ROI

After investing in an HR initiative, tracking your KPI's can answer a couple important questions:

  • Am I getting the value I expected?
  • What are my realised savings?

What's the key to proving ROI? Always knowing how your performance stacks up against improvement targets. Using real-time, interactive dashboards provides transparency around your KPIs, keeping your team on track and in the know.

Not only do dashboards identify pain points and valuable insights on your performance, they can help you understand the value achieved and identify optimisation opportunities that may have otherwise gone unnoticed.

Tracking and measuring value realisation on an ongoing basis using analytics is the best way to get a clear picture of your HR transformation initiative.

Getting started

Maturity assessments are an effective way to find out how your programs and technology compare to industry best practices. Take a short assessment to gauge your company's maturity across several dimensions and find out your strengths and opportunities.

HR Executive

An executive-level performance assessment of your company’s HR function

One HR

A multi-dimension maturity assessment across HR, Benefits and Payroll functions

Payroll (Multi-country)

A value-based maturity and performance assessment of your company’s payroll function

Financial Wellbeing

A value-based maturity assessment of your company’s financial wellness program

Interested in learning more?

Find out more about the value HR can deliver for your organisation's growth.

2022: The year of the employee

The “Great Resignation” isn’t unique to any country, market, sector, or role. The gap between people leaving and joining an organisation is equal across Europe, Asia, and the US. The good news: These latest trends bring major opportunities — for employee and employers.


The Era of the Employee is here

There is a paradigm shift happening in the employer-employee relationship. This offers opportunities for both employers and employees as traditional workforce models are becoming less relevant.

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2022 Alight International Workforce and Wellbeing Mindset Study

10,000 employees across five countries — United States, United Kingdom, Germany, France and The Netherlands were surveyed during February and March 2022. This report is a fascinating insight into the mindset of employees in the post COVID-19 era.

Healthy balance: Empowering employees to better manage stress

This report from Alight provides steps employers can take to help workers manage their stress and improve their wellbeing.