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How to build a great overall employee experience

employee experience 2023

The 2022 Alight International Workforce and Wellbeing Mindset Study examines a range of workplace topics such as the employee experience, cultural characteristics and differentiators, total rewards, communication and technology.

International in scope, this year’s study surveyed more than 10,000 people in 5 countries: US, UK, France, Germany and the Netherlands. The data shown below represents the results at an international level, except where noted.

In its 12th year, this year we also examined some new areas, including barriers to improving wellbeing, job-related stress and an international perspective.

Employee Experience: Not enough are having a great experience…and too many are dreading going to work. The below statistics are highlights reflecting the results from all 5 countries surveyed.

31%

Rate their overall employee experience as awesome or great.

24%

Report always or almost always productive at work

23%

Agree or strongly agree that they often dread going to or starting work

73%

Report effects of job related stress

Total rewards: More people leave jobs for reasons other than pay


30%

Of employees who left their employer in the last 18 months did so for better pay


48%

Have a good understanding of their total rewards

Top 3 reasons other than pay why people leave:

  1. Employee benefits (15%)
  2. Work/life balance (14%)
  3. Manager (8%)

Wellbeing: Overall, only 44% of employees rate their wellbeing as positive and while wellbeing is improving in the U.S., there is much room for improvement in all regions especially with mental health and stress management


73%

Experience high/moderate stress levels (+3 pts vs. 2021 in the US)


41%

trust their employer to have their back if they experienced a health and wellness challenge


32%

Feel they can speak openly at work about mental and emotional health challenges without fear of consequences

Employees’ positive ratings of their wellbeing*

*Summary of 8, 9, and 10, where 0 means “couldn’t be worse” and 10 means “couldn’t be better.”

Financial Concerns: Are becoming an increasing issue for employees

24%

Are often intimitaded by financial matters

34%

Feel financially secure today

30%

Say long-term financial planning stresses them out

24%

Trust their employer to help them make the best financial decisions today and in the future

But 55%
Would be comfortable sharing personal financial info with their employer to get personalized financial guidance

Flexibility: People want it in how they work and spend their time


81%

Would be interested in continuing to work remotely*
*Percentages represent those who work remotely at least 60% of the time.


83%

Believe spending more time on themselves is a top priority


34%

Say they often or always feel compelled to work long hours

Yet only 2 in 3

Believes their employer trusts them to get their work done effectively when remote


Technology: People are embracing technology and see the benefits

32%

Say their HR systems help them be as productive as possible

45%

Report that their workplace tech matches the consumer tech experience they have outside of work

76%

Feel it’s important to have a one-stop shop for all health, wealth and wellbeing benefits AND it’s also important to have mobile access to them. (90% in the US)

56%

Who have a mobile app now feel it’s as effective as accessing benefits info on the web

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