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Mind the skills gap: How employee training can enable HR transformation


By Roxana-Mihaela Ureche, Alight Research and Advisory Centre
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HR transformation has emerged as a critical process for organisations seeking to align their human resources practices with strategic objectives.

An important facet of HR transformation is addressing skills gaps and providing comprehensive training to employees. Companies that recognise the importance of training can implement new HR processes and technologies more quickly and successfully.

Addressing skills gaps to enable HR transformation

Skills gaps arise when there is a disparity between the skills employees possess and the skills required to achieve organisational goals. These gaps can act as barriers to HR transformation, hindering the organisation's ability to embed new technologies, processes, and achieve peak performance.

By investing in targeted training programmes, organisations can equip employees with the necessary skills to embrace change, use new tools and contribute to organisational growth. Training not only enhances technical proficiency but also cultivates a culture of continuous learning.

  1. Skills Assessment Surveys:
    Create surveys that employees can complete to self-assess their skills. Include questions about their proficiency level in various areas related to their roles. Tools like SurveyMonkey, Google Forms, or Typeform can be used to create and distribute these surveys.
  2. Manager Feedback:
    Encourage managers to provide feedback on their team members' skills during regular one-on-one meetings or performance discussions.
  3. Performance Reviews and Appraisals:
    Regular performance reviews can provide insights into employees' strengths and areas for improvement. Use established review processes and documentation to identify skill gaps.

Barriers to filling skills gaps

Organisations face various challenges when addressing skills gaps – two significant obstacles are:

  • Limited resources
  • Budget constraints

However, training is an investment in the organisation's long-term success.

As Henry Ford, famously said, "The only thing worse than training your employees and having them leave is not training them and having them stay."

With numerous options available, companies may struggle to find training programmes that offer relevant content and practical application. External consultants with human resources industry expertise and specialised knowledge can provide guidance in selecting and implementing tailored training programs.

Consultative approach

Working with external consultants that have HR transformation experience can bring fresh perspectives and insights. This can help organisations develop effective training programs that can help them achieve their goals.

Consultants can offer guidance on industry best practices, emerging trends, and innovative training methodologies. They help leverage technology and tools including; E-learning platforms, virtual classrooms, and online resources provide scalable and cost-effective training solutions. Technology-driven training not only increases accessibility but also supports tailored learning experiences. Customised training increases the overall effectiveness of the training programmes.

Building a robust training and development program helps foster a culture of continuous learning and growth. This includes establishing mentorship programs, offering skill-specific workshops, and encouraging self-paced learning. By upskilling employees, organisations can benefit from increased productivity, higher job satisfaction, and a competitive edge in the market.

A successful HR Transformation

Addressing skills gaps and training employees are key components in achieving a successful HR transformation. By investing in comprehensive training initiatives and bridging skills gaps, organisations can unlock the full potential of their workforce and drive innovation.

Strategic collaboration with external HR consultants enables organisations to overcome transformation challenges. Contact Alight about ways we can help you reap the benefits of a skilled and adaptable workforce.

Roxana-Mihaela Ureche
Roxana-Mihaela Ureche
By Roxana-Mihaela Ureche

Roxana has over 5 years experience in HR, recruitment, operations and logistics. She joined the Alight Advisory team in 2022 and supports clients with HR transformation and change management.

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