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Alight provides high-touch, one-on-one benefits experience

Lincolnshire, Ill. Apr 15, 2020 |

Media Contact

Alight Investor Relations
470-638-7400
Investor.relations@alight.com

Alight Solutions, a leader in benefits, payroll and cloud solutions, has enhanced its benefits counselor services through the creation of Alight Benefits Guidance. This white glove service provides employees with high-touch benefits support during important events such as annual enrollment and new hire orientation.

Alight’s licensed counselors connect with employees to help them understand their full benefits package, including core and voluntary benefits, and navigate the process with high quality providers. These individual advisory sessions enable people to make the right selections based on their needs and the needs of their families.

“The employee experience should be at the center of every company’s benefits strategy in order to increase their understanding of the options available and make them feel their needs are being met,” said Brannon Lacey, president of benefits solutions at Alight. “Alight’s counselor-guided process provides a highly personalized and direct level of engagement that helps employees make better decisions and maximize the full suite of employer benefits provided to them.”

Alight Benefits Guidance also works with employers and their brokers, carriers and consultants to create tailored benefits strategies and communications, modify plan designs and increase employee enrollment and year-round plan utilization.

“The customer service aspect was huge,” said Kelly Flake, senior HR benefits specialist at Toyota Boshoku America. “Many team members had not worked with a benefits counselor before, and they loved being able to work through all their questions with a knowledgeable source.”

Alight Benefits Guidance can also help employers navigate the changes and challenges related to COVID-19 by serving as a resource to address employee questions about their benefits and changes to their employment status, among other issues.

More information about Alight Benefits Guidance is available at alight.com/benefits-guidance.

 



A proposito di Alight Solutions 

Con la solida convinzione che il successo di un’organizzazione cominci dalle persone, Alight Solutions è leader nella fornitura di soluzioni cloud integrate per la gestione aziendale e del capitale umano. Capitalizzando soluzioni proprietarie basate sull’Intelligenza Artificiale e sull’analisi dei dati, Alight ottimizza il business process as a service (BPaaS) per offrire risultati superiori a dipendenti e datori di lavoro attraverso un portafoglio completo di servizi. Alight supporta il personale nel miglioramento della propria situazione sanitaria, finanziaria e lavorativa, abilitando al contempo le organizzazioni globali a raggiungere una cultura basata sulle performance. Oltre 16.000 colleghi di Alight sono al servizio di più di 36 milioni di dipendenti e delle loro famiglie. Visita https://alight.com/it per scoprire come Alight aiuti ogni giorno le organizzazioni di ogni dimensione, tra cui oltre il 70% delle Fortune 100.

Media Contact

Alight Investor Relations
470-638-7400
Investor.relations@alight.com