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Alight appoints Cesar Jelvez as Chief Customer Experience Officer

Lincolnshire, Ill. Jul 9, 2020 |

Media Contact

Alight Investor Relations
470-638-7400
Investor.relations@alight.com

Alight Solutions, the leading provider of next level human capital and business solutions, today announced Cesar Jelvez has been named chief customer experience officer (CXO). In this newly created role, Cesar will lead Alight’s customer experience and delivery organization and will be responsible for creating a world-class, end-to-end experience for the more than 30 million people around the world who Alight serves.

“Alight has a rich history of delivering seamless, high-touch customer support, and now is the time to take those interactions to the next level,” said Stephan Scholl, CEO of Alight. “This global pandemic has accelerated the future of the workforce at a breakneck speed and our ability to create a meaningful experience that addresses the needs of our clients’ employees is a differentiator. Cesar and his team will be instrumental in shaping that complete, omnichannel experience, backed by data, insights and the latest tools and technologies, to help our clients stand out as employers of choice.”

Cesar brings decades of experience in helping large, complex organizations transform through digital capabilities. His leadership background spans transformation consulting services for both SaaS ERP and non-ERP solutions, in addition to business process outsourcing, infrastructure, data and analytics and cybersecurity. Over the last 22 years, he has served in a variety of executive and strategic consulting positions at top global services and software firms including global leader of strategic programs & global delivery services at Infor and vice president of digital enterprise application services at DXC Technology.

Cesar will report to CEO Stephan Scholl.

 

 



Over Alight

Met de overtuiging dat het succes van een bedrijf begint bij zijn mensen, is Alight Solutions een toonaangevende leverancier van geïntegreerde cloud software oplossingen voor HR, Payroll en Finance. Door gebruik te maken van onze eigen Artificial intelligence oplossingen en data-analyses, optimaliseren wij bedrijfsprocessen voor werknemers en werkgevers. Wij zorgen ervoor dat werkgevers en werknemers met onze oplossingen meer tijd overhouden voor de echt belangrijke dingen binnen de organisatie en dat processen op een menselijke manier worden geautomatiseerd. De 15.000 toegewijde collega’s van Alight ondersteunen meer dan 36 miljoen werknemers. Ontdek op alight.com hoe Alight organisaties van elke omvang helpt, waaronder meer dan 70% van de Fortune 100

Media Contact

Alight Investor Relations
470-638-7400
Investor.relations@alight.com