Between 40% and 80% of an organisation's expenses are people-related. Research shows that spend continues to increase by around 20% every year, yet employee engagement is at an all-time low.
To combat this, companies are adding new technology, programs and tools to engage their people and encourage utilisation of benefits offerings. The entire HR ecosystem has become too complex for employees to navigate, causing general confusion and poor program utilisation.
Therefore, measuring the impact of individual investments is critical to maximising your HR spend.