Alight Customer Connect 2023 was a huge success, bringing together industry experts and leaders in the HR and business domain to share insights and strategies and discuss the future of human capital management (HCM) and financial systems.
The reason we say this is because of the love and appreciation that our team received from our delegates, here is another noteworthy quote that Ms Sor Cheng Tan, MD at DBS Bank shared from the stage
"Workday implementation four years back with an ambitious goal of seven months to roll out was a challenging task for Alight, and this was their first implementation in Singapore, making it even more difficult. We had to navigate through various regulatory hurdles, and both sides had to learn from each other to ensure a successful outcome. On top of having a good team and strong knowledge, another important thing is a collaboration which is needed from both sides.
Our internal team worked tirelessly day and night, and received great contributions from our partners, Alight and Workday. Their strong partnership and perseverance played a significant role in achieving our goal. Within seven months, we were able to roll out Workday in 16 countries.
We learned an important lesson through this implementation about change management. We realised the power of proper training and importance of onboarding our staff with the new system. Since then, we have implemented a more extensive change management plan that includes pre-launch sharing training, roadshows, and pivot groups to ensure our staff members are comfortable with the system.
I highly recommend Workday and Alight as partners for any organization looking to implement a new system. Their expertise, collaboration, and commitment to success is remarkable".
The contribution from our speaker delegates and Team Workday helped to facilitate meaningful discussions as they delved deeper into the challenges and opportunities faced by HR and finance professionals and offered insights on how to stay ahead of the curve.