More often than not, growing companies tend to break into silos as different departments emerge to lead expanded business operations. Inevitably, multiple teams are in play, developing their own goals and metrics and outlining their unique priorities. But silo mentality and structure can often create challenges for businesses in two key areas. Firstly, separating key decision-makers and information which creates gaps in growth opportunities, collaboration and efficiency. And secondly, by having a direct negative impact on customer and end-user experience.
As the workplace becomes increasingly digitised, collaboration across functions and geographies becomes critical. Leaders today need to actively zero in on breaking silos within their organisation and foster a culture of trust, engagement and collaboration wherein every employee is aligned to the brand vision and mission. Change management becomes the key strategy to achieve this, backed by intelligent solutions to streamline workflows and the overall employee experience.
To get started on this HR transformation journey to break silos and streamline workflows, here are some key focus areas that can help HR professionals get started: