How is Alight using the power of AI?
At Alight, we recognise the potential of AI/ML to revolutionise the way businesses operate and be a force multiplier for HR departments in driving the employee experience and outcomes.
We use a variety of AI technologies such as natural language processing (NLP), machine learning (ML) and natural language generation (NLG) to power our products and services.
Alight Solutions’ AI capabilities are used to improve the accuracy, efficiency and personalisation of our products and services.
For example, Alight’s AI-powered chatbots can answer employee questions about benefits and HR policies, while our AI-powered recommendations can help employees find the right benefits and retirement savings plans.
Furthermore, Alight’s AI-powered analytics can help employers identify trends and patterns in their data, while our AI-powered decision support can help employers make better decisions about HR and benefits.