Transform your tech
You invested in cloud technology to get the accurate, real-time data necessary to make the best financial and human capital decisions for your business. But in order for that to happen, your platform must be proactively managed and optimised to ensure that you keep up with the rapid pace of change.
Your organisation expects results from your platform and our cloud optimisation teams are here to make sure you get them by effectively managing your platform, processes and data while continuously adding value and looking for areas of optimisation.
Get the most from your cloud investment
Our AMS as a Service solutions
Take a look at our AMSaaS packages to find the best approach for your business:
Receive day-to-day production support, along with insights, best practices and analytics to drive business case realisation.
- Urgent production support and technical questions
- Minor platform enhancements
- Discretionary pool of hours
The Alight Tenant Optimiser works as your expert assistant, helping you increase efficiency and confidently make decisions to get the most out of your platform.
- Assessment to find greater platform usage
- Diagnostics and benchmarks
- Discretionary hours pool
Stay on track with help integrating, updating, testing and managing mandatory and optional features.
- Feature release impact analysis
- Mandatory change configuration
- Business process & integration regression testing
Get fully managed support and data-driven insights, along with strategic governance for enterprise technology transformation.
- End to end support of configuration and integrations
- Release management & Integration monitoring
- Issue triage and troubleshooting
Consider a stand-alone optimisation solution
If a full AMSaaS package isn't right for you, we can still help. Our cloud optimisation solutions bring you the level of support and expertise you need when and where you need it. Contact us to explore which of our solutions is the best fit for your business.
- AMS support desk
- Aligned resources
- Integration monitoring
- Module enablement
- Business initiative support
- Release management
- Discretionary pool of hours
- Tenant assessments
Customer success story
Driving value for the Direct Line Group with a Workday tenant assessment
Already an Alight customer, in Jan 2020 the HR technology team at Direct Line Group decided to extend the partnership to include a tenant assessment of their Workday Recruiting platform to ensure that they were getting the most value out of their investment in the technology. The assessment sees Alight experts audit the solution, identify drivers of inefficiency and provide insight and recommendations to optimise.
Ready to learn more about our solutions?
Find out more about how we can help your business.
Frequently asked questions
Often referred to as Application Management Services (AMS), cloud optimisation involves managing, optimising and maximising the ROI from your cloud technology once you are live.
Much of the value of cloud technology comes from the ability to provide continuous innovation and functionality enhancements to ensure that the technology continues to meet your organisations needs today and in the future. But keeping up with these enhancements requires time, resources and expertise. That’s where Alight can help. We have large teams of experts that are trained, skilled and experienced in supporting cloud customers on their journey to enablement, optimisation and enhanced ROI.
Our AMSaaS packages were created to fine tune your cloud platform with tailored, integrated solutions designed to deliver transformative results. Our packaged offerings bring the best of our solutions together to increase value whilst decreasing costs. If the packages aren’t quite right for you, the offerings, for which we’re known and loved by our customers, are available with varying levels of support depending on your business need.
Historically, Application Management Services (AMS) had an expectation that it was a static component of a delivery model to keep the lights on, fix any bugs in the systems and work the occasional upgrade. As leaders begin to realise the value and insights that cloud technology can bring to their organisation, application management is demanding a more strategic approach to ensure you get the most value out of your platform.
Absolutely. It’s essential that you have a well-thought-out strategy when it comes to consolidating or segregating your workforce and company data. A rushed M&A project can lead to lapses in data integrity, end-user errors and issues with your reporting and analytic capabilities. We have teams of experts who have completed many mergers, acquisitions and divestitures, from strategy to execution, who will partner with you through to success.
As early as possible. It’s easy to get caught up in the details when planning for your deployment but a key part of your cloud technology business case needs to include how you will support your cloud platform after going live. Consider how you will keep up with the software releases, support complex cases and manage integrations, as well as whether you will have the time, resources and expertise to achieve the true ROI of your platform. Making the investment in cloud optimisation is an investment in the future of your cloud technology.