Australia
- Industry: Pharma
- Presence: Global, 63 countries
- Employees: 50,000
- HQ: Cambridge, UK
A major multinational research-based pharmaceutical and biopharmaceutical company headquartered in the UK with over 50,000 employees worldwide launched a transformation project to unify its HR and payroll landscape and update its processes using Workday.
Business drivers
Despite being longstanding Workday HCM users, this customer´s payroll system had become fragmented, outdated and inefficient, resulting in errors, delays and compliance related issues. To better unify their operations and streamline their processes, the client made the decision to partner with Alight to deploy and manage its Workday payroll, time-tracking and absence for their employee base.
Key takeaways
- Integration of Workday HCM with Workday Payroll for a unified, accurate and compliant HR and payroll landscape.
- Effective time and absence management for an improved employee experience.
- Managed payroll services resulting in efficient, accurate and compliant payroll processing.
- Flexible deployment model enabling the client to retain the customer service function, portal and tools.
Why Alight
Knowing that they were not fully equipped to run payroll in-house, the client wanted a single provider to deploy and operate Workday Payroll. Alight’s previous experience and expertise in globally implementing Workday time-tracking and recruiting across several countries was a major factor in the client’s ultimate decision. Similarly, Alight’s flexible delivery models were a significant incentive given the project’s complexity and scope.
Solution
Alight’s team of experts worked closely with the client in the deployment of Workday payroll, time-tracking and absence management and providing service delivery for their workforce.
This allowed the client to seamlessly unify their HR and payroll landscape, establishing an integrated system to streamline their processes, improve efficiency and enhance the employee experience. Additionally, Alight’s payroll management services provided their team with access to experienced professionals, ensuring fast, accurate and compliant payroll execution.
Benefits
Alight’s flexible service delivery model allowed for the delivery of a unique hybrid of the usual full-service offering: Payroll processing was outsourced to Alight while the client internally retained the customer service function, portal and tools.
Alight’s deployment team successfully conducted knowledge transfer to the client, who retained the Workday Optimization solution team.
Overall, Alight’s implementation of Workday Payroll has been hugely successful, enabling the company to streamline its HR and payroll processes and achieve operational excellence with a payroll solution that can support its workforce and drive business growth.
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