Canada (EN)
Karen Frost
Senior Vice President, Health and Navigation Solution Leader
I’m passionate about advancing health administration, compliance, and employee wellbeing, and I’m excited to continue driving innovative strategies that help employers and their people thrive. I look forward to partnering with our talented team and clients to shape the future of health, navigation and benefits.
As Alight’s Senior Vice President, Health & Navigation Go to Market Leader, Karen Frost brings deep industry expertise spanning benefits administration, point solutions, healthcare navigation, retiree health and wellbeing.
She is a long tenured, innovation oriented leader at Alight and a recognized spokesperson on health policy, ACA implementation and broader benefits trends. Karen was an architect of Alight’s Total Wellbeing strategy, which optimizes an employer’s HR and benefits ecosystem and delivers an AI driven personal wellbeing experience for employees and their families. She also pioneered the development of the Aon Hewitt Active and Retiree Health Exchanges.
Throughout her career at Alight, Karen has led major expansions across Health Navigation, Exchanges, Consumer Accounts, COBRA/Direct Billing and Retiree Benefits Administration. She has also advised federal agencies including the Centers for Medicare & Medicaid Services, the Department of Labor and the Internal Revenue Service.
Karen is a Certified Employee Benefits Specialist, Chairs the Board of Directors of the Employers Council on Flexible Compensation (ECFC), contributing to national leadership on regulatory and compliance matters, and serves as a Trustee of Lake Forest College.