Canada (EN)
Seasoned executive will lead Alight’s India strategy, performance and continued evolution as a global delivery and capability hub
Alight, Inc. (NYSE: ALIT), a leading benefits administration provider of health, wealth, and leave solutions, today announced the appointment of Vikram Kalra as India Country Leader. Kalra will lead the strategy, performance and continued evolution of Alight’s India offices, with a focus on service and operational excellence, strong execution and expanding India’s contribution as a global delivery and capability hub.
Kalra brings more than 25 years of global experience in enterprise transformation and operational excellence across organizations including Mercer, Aon and MetLife. He has led multidisciplinary teams and complex portfolios spanning insurance, health, pension and retirement benefits and retail banking.
In his new role, Kalra will bring Alight’s businesses and functions in India together around a unified strategy and execution agenda, while strengthening the connection between India and the company’s global organization. His priorities will include client delivery, technology, talent and capability development, productivity, culture, risk and the colleague experience. Kalra’s appointment is part of Alight’s continued focus on strengthening leadership, improving execution and bringing critical client-service capabilities under closer Alight ownership.
“India is critical to how we serve our clients and to Alight’s continued transformation,” said Allison Bassiouni, Chief Delivery Officer at Alight. “We are building on our momentum in India and constantly striving to deliver with excellence for our clients. Vikram’s operational and transformation expertise combined with his client focus will bolster the already strong foundation we’ve built in India.”
Kalra will report to Bassiouni and lead the India Leadership Team, bringing together leaders across delivery, technology, human resources, finance and legal. A near-term priority will be strengthening the integration of Alight’s India operations as the company builds on its recent work to bring critical client-service capabilities closer to Alight, with a focus on stronger accountability, collaboration and execution.
The transition is designed to strengthen direct accountability, collaboration and access to Alight leadership, tools, training and innovation investments. Kalra will focus on building on that foundation as Alight continues to strengthen India’s role in global delivery, technology, talent, capability and innovation.
“India has deep talent, strong capabilities and a growing role in Alight’s global organization,” said Kalra. “I look forward to building on those strengths with our leadership team to deliver excellent execution, stronger connections across our teams and better outcomes for our clients. I’m excited to work with colleagues across India and around the world to build on what is already here and create the next chapter for Alight in India.”