Through its comprehensive healthcare education and navigation support, Alight Solutions, a leading cloud-based provider of integrated digital human capital and business solutions, is helping employees reduce the complexity of healthcare to drive smarter decisions, improve patient outcomes and lower costs. An independent evaluation validates Alight’s cost savings methodology which calculates a roughly 25% reduction in patients’ medical claims spend when using Alight’s guidance.
The Terry Group, a leading actuarial firm, evaluated Alight’s measurement of cost savings resulting from its healthcare navigation solutions. According to the evaluation, Alight’s methodology is unique because it’s focused on client-specific claims data and actual employee experiences. For example, to establish a baseline for determining savings, Alight looks first to its client’s own claims history. Then, to determine savings, Alight analyzes ongoing claims data to confirm actual outcomes for employees that used its services.
“Employers underestimate the expense associated with employees making ineffective, ill-informed healthcare decisions,” said Adam Johnson, vice president and head of health strategy at Alight. “Alight's navigation solutions help employees use the healthcare system effectively and efficiently, which also creates value for employers. The Terry Group’s evaluation validates our data-driven approach in the market and reinforces why it’s important to help employees become savvier consumers of healthcare.”
With Alight’s healthcare navigation solutions, employees are provided with highly effective, personalized benefits interactions that create truly engaging employee experiences. Serving more the 2,600 clients, Alight provides high-touch concierge support to 5.5 million employees whether they are just starting to seek care and treatment or have already begun the process.
More information on healthcare navigation solutions is available on alight.com.