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Forrester's Total Economic Impact (TEI) study sheds light on the power of Alight Worklife®

Addresses the real-world challenges faced by human resources professionals

How Alight Worklife makes a difference in challenges faced by HR professionals.

Don’t just take our word for it—recent findings from Forrester Consulting’s TEI study commissioned by Alight shed light on the transformative impact of Alight Worklife.

  • High costs of employee benefits: Forrester’s TEI report notes an impressive 112% ROI underscoring the effectiveness of Alight Worklife in closing the benefits impact gap. By optimizing benefits programs, not only does Alight Worklife deliver substantial cost savings, but according to the report, it also achieves a swift payback period of under 12 months.
  • Complexity in benefits management: Managing hundreds of benefits programs and tools can be overwhelming and time-consuming. Alight Worklife integrates these programs, streamlining benefits management and improving employee experience.
  • Inefficient employee experience: Alight Worklife offers personalized benefits administration and support, creating an experience your employees will love.
  • Lack of strategic investment in benefits programs: HR professionals often struggle to view benefits programs as strategic investments rather than necessary expenses. Alight Worklife provides tools and services that drive business outcomes and provide actionable reporting.
  • Administrative burden: Forrester’s TEI report noted that Alight Worklife enhances the efficiency of administrative tasks, reducing their complexity and making them less burdensome. 

How Alight Worklife delivers value

Alight Worklife is more than a benefits system—it’s a comprehensive solution designed to address the specific pain points that organizations face in today’s benefits landscape. Here’s how it works:

  • All-in-one platform: Alight Worklife integrates seamlessly with over 600 benefits programs and tools, providing solutions across health, wealth, well-being, navigation and absence administration. This all-in-one approach eliminates dependence on disparate systems, reducing friction and enhancing the overall benefits experience.
  • AI-powered personalization: At the core of Alight Worklife is Alight LumenAI®, our purpose-built AI trained on extensive U.S. benefits data. This technology enables personalized benefits experiences at scale, helping employees make informed decisions tailored to their unique needs.
  • Seamless integration: Alight Worklife’s cloud-native platform seamlessly connects different systems, streamlining benefits management and ensuring a cohesive experience for both employers and employees.

Key findings from the TEI study

The TEI study highlights several key metrics that underscore the financial and operational benefits of Alight Worklife:

112% Return On Investment (ROI)

Organizations that have implemented Alight Worklife have experienced a positive ROI, demonstrating, in our opinion, the platform’s ability to generate significant financial returns through streamlined benefits management and improved employee 

$4.8M Net Present Value (NPV)

The study reveals a significant NPV, indicating the long-term positive financial impact of adopting Alight Worklife. This value goes beyond immediate cost savings, and highlights the enduring advantages of a more integrated and efficient benefits system.

Payback period of less than 12 months

One of the standout findings in the TEI study is the rapid payback period, which shows that companies can start realizing the financial advantages of Alight Worklife within the first year of implementation. This quick turnaround is crucial for organizations looking to justify their investment in a new benefits platform.

The “One Alight” story: a journey of growth

One of the most compelling aspects of the TEI study is how it reflects the broader Alight story—a journey of growth and transformation for our clients. 

One Alight Story

Many of our customers start their journey with Alight through our Benefits Administration services. As they experience the value and efficiency we bring, they expand their engagement to include Health Navigation functionality, ultimately moving on to Program Optimization. This progression not only demonstrates the versatility and scalability of our platform but also highlights the deep trust our clients place in Alight as their partner in benefits management.

This “One Alight” approach is a key differentiator for us, showcasing how our clients can unlock greater value by engaging with multiple facets of the Alight portfolio. For sales teams, this represents a powerful opportunity to pursue upsells, secure multi-year contracts and explore multi-tower agreements, further solidifying Alight’s role as a strategic partner.

What this means for you

For organizations considering a new benefits platform, the TEI study offers compelling evidence of the value Alight Worklife delivers. Whether you’re looking to optimize your existing program, reduce costs or enhance employee engagement, Alight Worklife provides a proven solution backed by real-world results.

Explore the full study

To learn more about the transformative impact of Alight Worklife and how it can drive value for your organization, we invite you to explore the full TEI study. This comprehensive study offers an in-depth analysis of the financial and operational advantages of our platform, providing the insights you need to make an informed decision.

Discover how Alight Worklife can help you unlock the full potential of your benefits strategy.

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