Q. What is the difference between Workday AMS and Workday optimization?
DB: In short, Workday AMS is a set of services that help organizations manage and maintain their Workday deployments.
Workday optimization is the process of customizing and enhancing Workday to make it more effective for the organization and their unique needs.
Q. How do optimization services complement Workday AMS?
DB: Workday AMS is recommended for ongoing maintenance, supplementing your internal team with added resources and ability. With Workday Optimization Services, our consultants work with company stakeholders to identify priority areas for improvement and innovation.
Typically, these are aligned with business goals to maximize the value from Workday investments. Key Performance Indicators (KPIs) track progress towards goals. Leveraging both services together ensures your Workday tenant is well maintained while also maximizing your investment in Workday through strategic value-added projects.