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The Alight Employee Mindset Study has been taking the pulse of the U.S. workforce for 15 years. During that time, we’ve witnessed a dramatic evolution in employee expectations and how employers are responding to those needs. So much has changed since 2010, but issues like employee wellbeing and worries over healthcare costs and financial health remain at the top of the list.
More recent developments like the transformative power of AI and the increasing role of leaves of absence are creating new challenges and opportunities, as is the first generation of true tech natives, Gen Z. Across the board, employers are finding the answer to these challenges and more lies in a high-tech, human touch strategy that delivers a personalized experience for a true benefits advantage.
15 years of Alight’s Employee Mindset Study delivering actionable insights
In this short video, Alight’s Vice President, Health Strategy, Karen Frost shares her thoughts on the Mindset Study as an important resource for employers to understand how workers are really feeling and the role of high-tech, human touch support.
The increasing role of AI in reshaping the employee experience
While there’s still progress to be made in getting employees comfortable and confident working with AI, the good news is there is an increasing acceptance of the technology, as more workers become exposed, trained and experienced in its usefulness.
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Minimizing regret: a high-tech, human touch strategy is key to ensuring confident healthcare decisions
Clearly, it’s in an employer’s best interest to provide comprehensive healthcare navigation support to help workers overcome the complexity of the system and guide them in making decisions.
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