Recognize people’s special circumstances
When it comes to communication, a one-size-fits-all approach won’t cut it. Give thought to the communications needs of all workers, including front-line, hourly or expat employees. Also consider the risk for exposure extends well beyond physical offices – e.g., those using public transportation for their daily commute may have unique needs. Finally, don’t forget that people are more than just employees. Parents and caretakers, for example, may need additional guidance around time off and wellbeing resources, and additional communications can go a long way in ensuring they feel supported.