5. Balance open enrollment processing and configuration
Managing the open enrollment cycle requires a careful balance between configuration and processing of the enrollment window. While configuring open enrollment in Workday, consider factors such as plan options, pricing, eligibility rules, dependent management and integrations. Ensure that the tenant is configured correctly, reflecting the desired benefits options and corresponding rules. Simultaneously, establish a process for managing the open enrollment process in Workday, including initiating, closing and finalizing open enrollment events, handling employee inquiries, resolving system-related issues and addressing changes to eligibility that impact open enrollment. Maintaining a balance between configuration and process management guarantees a smooth and efficient open enrollment experience for both HR teams and employees alike.
Workday open enrollment is a pivotal time for employees providing the opportunity to unlock a wealth of advantages that form their total rewards package. Employees have the chance to personalize their benefits package according to their unique needs, empowering them to proactively shape their total rewards to align with their goals and priorities.
By using the five tips above as a guide, you’ll be on your way to navigating the open enrollment process in Workday more effectively. In doing so, you can optimize the Workday Open Enrollment experience leading to increased employee engagement and satisfaction in selecting their benefits.