Case Study: Leading pharmaceutical manufacturing company uses Alight’s automated testing for Workday

This leading clinical research organization is dedicated to helping pharmaceutical, biotechnology, and medical device companies develop and launch innovative products to market. Headquartered in Durham, North Carolina, they have a global presence with 22,000 employees across 75 locations in 57 countries on six continents. With over three decades of industry experience, they have established a reputation for excellence in the field of clinical research.

Challenge: Extensive Workday testing requirements and limited resources

The company decided to partner with Alight for their Workday HCM deployment. As they entered the testing phase, they discovered that their manual testing methods fell short of the extensive testing requirements for the project. The amount of test coverage needed was beyond the capacity of their testing resources, resulting in extended project timelines. Additionally, they faced challenges in maintaining consistency with their requirements for the Workday HCM platform, as they were subject to frequent changes and struggled to reach a consensus. This made it difficult to plan and execute their testing efforts effectively. The company needed a comprehensive testing solution that would meet their extensive needs and ensure they could complete their Workday HCM deployment without overburdening their employees.

Solution: Empowering Phase 1 Workday deployment with expert manual testing

The organization turned to Alight for our manual testing services to support them in completing their initial phase of their Workday HCM deployment. Our experienced testing team collaborated closely with them to understand their unique requirements and seamlessly integrate into their team. By leveraging our testing expertise and resources, we were able to help them complete their Phase 1 Workday HCM testing with greater efficiency than they could have achieved alone.

Solution: Meeting testing demands with Alight's Workday Automated Testing solution

As the company prepared for the second phase of their Workday HCM deployment with Absence and Time Tracking, they recognized the volume of testing that would be required. To meet these testing needs efficiently and accurately, they once again turned to Alight. This time, they leveraged our Workday Automated Testing solution, which offered increased reliability while significantly reducing the time and resources needed for testing. By partnering with Alight, they were able to successfully complete the second phase of their deployment while ensuring a quality and timely delivery.

Results: Enhanced testing resources and employee satisfaction

After partnering with Alight for their testing automation services, the company was able to achieve the following results:

• Provided the organization with additional testing resources, improving employee satisfaction and reducing burnout
• Executed approximately 4,400 more scenarios and carries out nearly 30,000 additional testing steps in just 4 weeks less time, compared to manual testing
• Improved testing accuracy and reliability, resulting in fewer system errors and defects
• Streamlined testing procedures, allowing them to focus on other business-critical activities

What’s Next?

Moving forward, this organization plans to continue leveraging Alight's expertise and advanced technology year-round to optimize their Workday platform. This includes exploring additional opportunities for automation and further streamlining testing processes.

Start the transformation

If you're looking for an efficient and reliable solution to automate your Workday testing and improve the accuracy of your HR management system, Alight's Workday Automated Testing Solution can help. Our solution streamlines testing processes, reduces the time and effort required for testing, and improves testing accuracy and reliability.

If you’re ready to put Alight’s solution to work for you, visit our Workday automated testing page and request a demo today.