Ongoing Support
The organization knew that go-live was only the start of their journey and having access to a team of Workday experts as well as a trusted advisor post-deployment would be crucial to the success with Workday in the future. To leverage further Workday expertise, they continued their partnership with Alight for Workday Optimization, Customer Care, Workday Release Management, and Managed Payroll services.
Their team is looking forward to approaching their first Workday release with the support of a partner, saving them time while also ensuring more of Workday’s innovation is adopted by the company. By reducing the manual processes that the HR team needs to complete, they have been able to focus on critical business initiatives, including setting up a more organized HR Service Center.