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Customer success story: Sanofi

Integrated HR delivers an enhanced employee experience

  • Industry: Pharmaceuticals
  • Employees: 110,000
  • Employee locations: 100
  • Headquarters: Paris, France


Sanofi, a global healthcare manufacturer, provides specialty care, vaccines and general medicines in more than 170 countries. Its three core global business units carry out research and manufacturing from 73 manufacturing sites in 32 countries. Its Consumer Healthcare division operates as a standalone business.

At the time the decision was made to modernize its HR processes, Sanofi had disparate HR systems and processes in each country. In order to continue to expand and make the best use of its talent, Sanofi needed a single global HR solution to integrate all of its systems and processes.

This standardization would provide a single view of the workforce and enable data analytics and modeling to ensure the talent, skills and capacity were in place to meet evolving business objectives.


Successful integration of Sanofi’s HR systems

Not only did Sanofi need to integrate its core HR systems currently in use by over 110,000 employees in the company, it required a solution that was compatible with the legacy system and could easily integrate with third-party platforms. Sanofi sought an HR transformation partner that could bring more than just digital HR expertise to the table, but extensive IT, system and data integration experience to successfully complete the transition. Alight Solutions’ reputation and ability to deliver multi-country HR and payroll solutions made them the clear partner of choice.

Noteworthy results

By migrating HR data and processes from its legacy environment to the global SAP systems set up by Alight, Sanofi now has access to a fully integrated HR solution. As a result, all employees enjoy the same modern, highly-responsive HR experience, no matter where they are in the world. Alight’s mobile app enables employees who may not be working in an office location to access their benefits information easily and efficiently, providing peace of mind to remote workers or those on the move. 

Alight Solutions had the presence and experience in all country locations needed to ensure smooth HR system integration. This, coupled with its experience on multiple technologies, meant the integration the integration layer to the core SAP layer was successful.

Marty McCann
Senior Director, Global Services (North America)

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