Overcoming challenges
Kelli Sewell, Director of Human Resources at EnLink Midstream, realized she needed to do something to stem costs. She also knew that convincing the company’s executives to move to a CDHP was going to be an uphill battle, given the need to have a competitive benefits package to both attract and retain talent.
This was compounded by the fact that EnLink was growing rapidly and was on an acquisition spree, and Kelli served as the organization’s one and only benefits employee. It was clear – she needed help.
That’s when Sewell decided to play chess instead of checkers and brought on a strategic solution that would not only help her with day-to-day plan administration, but would also help her lay the groundwork for moving employees to a CDHP.
Simplifying healthcare with Alight Healthcare Navigation Solutions™
She paved the way for success by implementing Alight Healthcare Navigation Solutions several years before making the move to a CDHP. From 2011 to 2015, EnLink employees built a relationship with their Health Pro (Melanie) and became familiar with the healthcare navigation consumer tools. All this helped ease the transition to the CDHP in 2016, since employees already had a trusted go-to resource to help with comparing costs and identifying highly-rated physicians.