Alight Worklife’s innovative integration with Microsoft Teams gives employers a benefits advantage. Employees will now have direct access to their benefits and wellbeing information within the widely used Microsoft Teams platform.
Here, we’ll explore how the Alight Worklife app for Microsoft Teams enhances the employee experience by offering personalized recommendations and actionable insights, ultimately making benefits more accessible and engaging.
Enhancing the employee experience
The Alight Worklife app for Microsoft Teams makes benefits and services more accessible. Here’s how:
- Personalized experience – Tailors information and recommendations to help employees make informed decisions about their benefits and services.
- Actionable insights – Enables employers to create a proactive approach that encourages employees to take action — minimizing the chances of missing important deadlines or opportunities.
- Unified platform – The Microsoft Teams integration reduces the need to switch between different applications, saving employees time and improving efficiency.
- Continuous support – The 24/7 support provided by Alight's Intelligent Virtual Assistant (IVA) as a result of the integration is helpful for resolving issues promptly and maintaining productivity.
Key features of the Alight Worklife app
Banner recommendations
Displays important messages specific to each user, ensuring that information is always front and center.
Welcome card and account summary
These features provide personalized messages and easy access to employees’ frequently referenced personal information. To ensure your privacy, sensitive data is hidden by default and can be revealed securely with a quick toggle when needed.
Recommended promotions
This feature showcases important content, prioritized and sequenced to ensure relevance to the user. The recommendations are driven by the Alight Worklife Lumen AITM engine, which analyzes user data to provide personalized promotions and offers.
To-do section
This section displays the top three messages, with a link to view all messages on the Global Message Center page.
24/7 support with IVA
Another significant advantage of the Alight Worklife app for Microsoft Teams is the availability of 24/7 support through Alight's Intelligent Virtual Assistant (IVA). This feature leverages the existing IVA setup to provide round-the-clock assistance to employees.
Platform
High‑tech meets high‑touch
Alight Worklife®, our employee experience platform, is designed to give your people exactly what they need, exactly when they need it.
Alight Worklife for Microsoft Teams ensures that employees have everything they need to stay informed, make decisions and manage their responsibilities effectively. Contact us today to learn more.
Alight Worklife
Get a benefits advantage with the Alight Worklife® Platform