In our last clinical navigation whitepaper, we shared how timely patient-clinician engagement drives improved health and wellbeing. Now, we’re following up with new insights on how clinical navigation can personalize employee healthcare experiences and lead to smarter healthcare decisions that result in better care.
Engaging people in healthcare is a journey with many turns along the way. In their respective silos, agents in the healthcare space have been optimizing various aspects of this journey.
Personalized care for optimized patient outcomes
In the disease management space, the primary tools on the patient’s healthcare journey have been well-validated treatment plans targeting specific conditions. This is the best route for the average person with the average condition–but in the real world, there is no average person. No two people are the same. Therefore, care plan personalization is essential.