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Message from our CEO

By Stephan Scholl

As we complete Alight’s first year as a publicly traded company, there is no better way to mark the occasion than to share our inaugural report on the progress of our environmental, social and governance (ESG) approach. While we’re still early in our journey, I’m proud of the progress we’ve made, and I am even more excited about the work we’ve done over the past year to set our strategy and vision for the future.

Notably, in 2021, we established a strong ESG governance structure, identified our strategic pillars and key areas of focus through a materiality assessment, determined which ESG frameworks to align to, and completed our first carbon assessment to better understand our environmental footprint.

As we looked at our ESG priorities and our long-term strategy, we had to look no further than our reason for being. At Alight, our purpose is to power confident decisions, for life. We do this by providing our clients’ employees with the tools, technology, resources and guidance to make more well-informed decisions around their health, wealth and wellbeing. We believe that when we put the power of artificial intelligence (AI), embedded with years of experience and engineered with empathy, in people’s hands, the result is the security of better outcomes and peace of mind throughout life’s big moments and most important decisions.

This purpose shines through in all we do and is the center point for our approach to ESG – our business is fundamentally the “S” in ESG. Today, we provide health, wealth, wellbeing, and payroll solutions and services to 70% of the Fortune 100 and 50% of the Fortune 500, which accounts for 36 million employees and dependents worldwide. The influence that we have to help people make better decisions around their physical, mental and financial wellbeing is an incredible opportunity and responsibility that we believe it is critical to caring for the wellbeing of the world’s workforce.

I joined Alight in April 2020, and that has given me a front-row seat to the tectonic shifts that COVID-19 forced onto companies — perhaps none more seismic than the fundamental realignment of employees’ priorities driven by the impact the pandemic had on people’s mental, physical and financial wellbeing. We are in what we call the “Era of the Employee,” and we believe companies – and the people who lead them – are being evaluated based on how they treat their employees.

There has never been a more important time for companies to serve that higher calling.

“As we looked at our ESG priorities and our long-term strategy, we had to look no further than our reason for being. At Alight, our purpose is to power confident decisions, for life. We do this by providing our clients’ employees with the tools, technology, resources and guidance to make more well-informed decisions around their health, wealth and wellbeing.”

The COVID-19 pandemic, geopolitical issues, social unrest and historically high inflation have contributed to a mental health crisis. According to recent Alight research, nearly three in four workers around the world report high or moderate stress levels, and 34% say they are suffering burnout symptoms. And, of course, mental health struggles don’t happen in isolation and are often interconnected challenges. Indeed, fewer than half of people worldwide rate their wellbeing positively today, and only 38% of workers view their financial wellbeing positively.

The good news is that employees want and expect more help from their employers. Nearly three-quarters of employees would be comfortable sharing information in exchange for personalized health guidance, and almost half of workers would be comfortable sharing personal financial information with their employer if it would allow them to provide personalized financial guidance or planning.

CEOs, CHROs, and leaders have a higher calling: fiercely contributing to the wellbeing of workers by creating an engaging benefits experience that helps them make better decisions about their health, finances and plans for themselves and their families. Today, those can be complicated problems to solve, but Alight is helping. For example, the Alight Worklife® platform combines AI and data with robust content across health, wealth, clinical navigation, retiree healthcare, payroll and wellbeing to create a personalized and integrated experience that enables confident decisions and meaningful outcomes across arguably the most important aspects of people’s lives – their health and wellbeing. Features like an accessible user experience mean fewer barriers to getting critical information and better decision support. Additionally, capabilities like Alight’s healthcare navigation and clinical guidance provide employees and their family members with personalized help navigating the most complex healthcare decisions, medical second opinion support, and even someone to help manage confusing and costly medical billing and claims processes.

Like our clients, our colleagues have struggled with the emotional, financial and health impacts of the COVID-19 pandemic, world events and difficult social justice issues, not to mention the day-to-day challenges we all face. Given our business, we are in a unique position to truly understand the impact of positive wellbeing on a company’s workforce and the importance of caring for our colleagues. We understand that caring for the wellbeing of our colleagues takes a holistic approach to supporting the multiple facets, demands and needs of their lives. We have incorporated new practices – like frequent listening sessions with colleagues worldwide to help them navigate various societal issues– along with tools and resources they need to support their total wellbeing.

Our Global Impact Report provides more information on our accomplishments, strategy and journey ahead in greater detail.

As Alight continues to grow and mature, our commitment to ESG – how we operate our business, how we achieve our purpose to deliver innovative solutions that help workers and their families around the world improve their overall wellbeing, and how we support our colleagues – will also continue to grow and evolve. We look forward to continuing our journey and our path to positively impacting our colleagues, communities, clients and the world.

Stephan Scholl (US)
Stephan Scholl (US)
By Stephan Scholl
As CEO, Stephan Scholl is responsible for the strategy, growth and business performance of Alight, a leading provider of next-level human capital and business solutions. Over his more than 25-year career, Stephan has created a reputation as a transformational leader, passionate about customer success. He is focused on driving results, delivering value and improving business processes for global organizations by harnessing the full power of leading cloud-based solutions.

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