
HR leaders are facing a complex and challenging situation: Employees are overwhelmed by financial stress, mental health challenges and rising healthcare costs. Plus, organizations are under pressure to boost productivity and control spend.
Despite offering a wide array of employee benefits, many companies are seeing limited engagement. Why?
Because there’s a growing disconnect between what’s offered and what employees experience. Alight calls this the benefits impact gap—and it’s costing organizations more than they realize.
The hidden cost of the benefits impact gap
Employees often don’t understand or use the benefits available to them. In fact, fewer than one-third of employees feel fully productive, and only 22% report having an excellent benefits experience. That’s not just a missed opportunity—it’s a business risk.
When employees are confused or disengaged, they’re less likely to take advantage of programs that support their health, finances and overall wellbeing. These unused benefits result in a loss of ROI.
The untapped power of employee data
Here’s the good news: HR leaders already have the key to solving this problem—employee data.
From health and financial records to engagement and performance metrics, organizations are sitting on a goldmine of insights. But too often, this data is fragmented, siloed or simply underused. When used effectively, it can transform the employee experience.

Employee Benefits Platform
Alight Worklife™
Connect health, wealth and leaves in one place to cut complexities and empower your workforce with Alight Worklife’s integrated and AI-powered cloud platform.
Imagine being able to anticipate an employee’s healthcare needs, personalize their financial guidance or recommend the right benefit at the right time. That’s not a future vision—it’s what the Alight Benefits Advantage™ delivers today.
The Alight Benefits Advantage
The Alight Benefits Advantage is an innovative model for benefits delivery—one that uses AI, analytics and data-driven insights to close the benefits impact gap. Through the Alight Worklife™ platform, it unifies over 600 benefit programs into a seamless, personalized experience.
Here’s what that looks like in action:
- AI-powered nudges that help employees prioritize financial wellbeing
- Healthcare navigation that delivers verified claims savings
- Personalized recommendations that boost benefits utilization
The result? Employees feel supported. Employers see measurable outcomes. And HR leaders gain a strategic lever to drive engagement, retention, business performance and ultimately return on investment.
Why Alight?
In a world where complexity is rising and budgets are tightening, HR can’t afford to leave data on the table. Employees are ready to share their information in exchange for better, more personalized support—and they trust their employers to deliver it.
Most importantly, organizations that partner with Alight get insights and expertise based on Alight’s leadership and our history of helping 70% of the Fortune 100 and half of the Fortune 500.

They gain a deeper understanding of their people and interact with them throughout life’s most important moments. This leads to increased employee wellbeing, engagement and ultimately return on investment.
With the Alight Benefits Advantage, HR leaders can finally connect the dots between people, work and life. It’s time to turn benefits from a cost center into a competitive advantage.
