Customer success story: Ledesma

With a storied history and a long-term vision, the company constantly invests in their employees and technology and strives to add value through the integration of its processes and activities. As part of a next-level cultural transformation, Ledesma set out on a path to technological renewal to automate its talent management processes and improve the employee experience.

They chose Alight Solutions and SAP SuccessFactors to lead the transformation.

The old system included established objectives and competencies, but functionality was limited. Existing processes, including headcount and payroll, needed to talk to the new solution to prevent the need for ongoing manual updates.

Together, Ledesma and Alight made it all happen.

Taking employee engagement in new directions

Implementation was a huge success and the solution was immediately well-received by employees. With hard work and the support of leadership, the enhancement became an integral part of daily routines. Performance feedback for all employees is now a reality, and it happened within the first year. The quality of objectives and feedback has gone up. And the entire process has been made easier.

The solution has worked so well, they gave it a name — “North.” It’s a compass, pointing the company and its people in the direction of their goals. Today, 100% of employees covered by the process have their objectives in place, are evaluated in a timely manner, and receive valuable feedback. That’s success at work.

FastTrack to results

Alight's FastTrack methodology delivered on the promise of shortening product implementation times. Ledesma was at the front end of an important cultural transformation, with immediate talent management requirements. They needed the solution to get in and get to work right away. And it did.

By utilizing preconfigured models and adopting best practices, Ledesma was able to make change happen, quickly. And knowing they have the option to adjust processes as their needs change and employees have matured in the system, gave them peace of mind to move forward with confidence.

Don’t wait to unlock enterprise growth and give your employees the future-ready solutions they deserve. If you’re ready to transform the way your business works, talk to an Alight expert today.